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POS: Checking Shipping Compliance

Point of Sale

POS: Checking Shipping Compliance

Checking shipping compliance before a sale with the compliance tile.

Last updated on 21 Sept, 2026

Step 1: Add Customer

Add your customer by either selecting an existing one or creating a new customer at the top.

Step 2: Add Items to Cart

Add the items your customer wants to purchase to their cart.

Step 3: Open Compliance Tile

Navigate back to the Bloom Shipping & compliance tile to enter customer details.

Step 4: Enter Customer Details

Input the customer's date of birth and shipping address. If available, select their saved address from Shopify.

Step 5: Add New Address

If necessary, add a new shipping address and select the billing address to save.

Step 6: Set Preferred Shipping Date

If your warehouse accepts these you can set a preferred shipping date for the order.

Step 7: Check Compliance

Once all items are completed, click Check Compliance at the bottom to verify compliance status.

Step 8: Review Compliance Status

On the right-hand side, review the compliance attributes added to the cart, including shipping and point of sale compliance.

Troubleshooting

Compliance check fails

If the check fails the reason for failure will be displayed. Review the response from ShipCompliant and adjust the shipment accordingly.

Address not saving

Confirm that you have all fields including DOB filled out.

FAQ

What if I need to change the shipping address?

You can add a new shipping address or select an existing one. Only one address can be checked at a time

What is the preferred shipping date used for.

The preferred shipping date feature can be used to set a future shipping date for the items.

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