Scenario: We offer two first-come-first-serve allocation releases per year. Our allocation list is segmented into four groups based on specific criteria: Lifetime spend, tenor, and release purchase history. Each release is open for three weeks. We want to be able to offer the allocation gradually, starting with our top-tier customer segment and so on.
Benefits:
- Members are incentivized to continue purchasing in each release to gain more access to an array of products
- Allows the winery to be proactive with inventory & communication
- Allows winery to actively adjust packages of unpublished groups based on purchasing rate of customers.
Individual Group Package Availability within a Release:
*release must be set up with a status of published. view how to create and publish a release.
- Within a release, scroll below products to view your groups
- Click on the first group ex: Top-tier customers
- In Package settings within this group, click EDIT
- Click the box marked "Control the date and time that members have access to view/edit their package"
- Enter the start date and time you want your customers to have access.
- IF this customer segment has access to their allocation the entire release, set end date for three weeks.
- IF this customer segment only has access to their allocation for a specific period of time during the release, set an earlier end date.
- Click SAVE
- Click into the second group
- Repeat steps 3 & 4
- Enter a start date that is later than group 1. ex: group 1 starts June 1 and you want them to have three days to purchase their allocations, group 2 would have a start date of June 4.
- Set an end date
- Click SAVE
Repeat for all groups.
After releases are published, members will be able to see them in their account view. Note: To keep account view clean, we do not recommend publishing more than two releases at a time.
Learn more about releases.